Effective Date: May 13, 2025
Crowned Victor Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with our content.
This policy applies to our U.S. operations under CAHBO Group LLC (Texas, USA) and our Nigerian entity, Crowned Victor Solutions Limited (Lagos, Nigeria).
1. Information We Collect
We may collect the following types of personal data:
- Contact information (name, email, phone number)
- Business information (company name, website, job title)
- Technical data (IP address, browser type, pages visited)
- User-submitted data (form entries, blog comments, bookings)
- Marketing preferences (email opt-ins and unsubscribes)
We collect this information when you:
- Fill out forms or surveys
- Subscribe to emails or downloads
- Book consultations or request services
- Leave a comment or create an account
- Interact with popups, lead magnets, or newsletters
2. How We Use Your Information
We may use your data to:
- Provide and manage our services
- Send emails, confirmations, or newsletters
- Respond to inquiries and support requests
- Personalize your website experience
- Improve site functionality and performance
- Comply with legal obligations
3. Cookies and Tracking Tools
We use cookies and similar tracking technologies (via CookieYes, Google Analytics, and other plugins) to improve user experience, track website performance, and analyze usage trends.
You can manage cookie preferences through our banner or your browser settings. See our Cookie Policy for full details.
4. Email Marketing and Communications
If you opt in to receive emails, we may send you updates, insights, or promotions via Constant Contact or similar platforms. You can unsubscribe anytime by clicking the link in the footer of any email.
5. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data.
We may share your data with:
- Hosting providers, analytics platforms, or CRM systems
- Email marketing tools or scheduling apps
- Legal or regulatory authorities (if required by law)
All third-party services we use are reviewed for data security and privacy compliance.
6. Data Storage and International Transfers
Your data may be processed in the United States, Nigeria, or other countries where our service providers operate. We take steps to ensure adequate data protection, including contractual safeguards where applicable.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access or correct your personal data
- Request deletion of your information
- Withdraw consent for marketing
- Object to or restrict processing
- File a complaint with a data protection authority
To exercise any of these rights, please contact us at privacy@crownedvictor.com.
8. Data Retention
We retain your information as long as necessary to provide services and fulfill our legal obligations. You may request deletion of your data at any time.
9. Security
We implement appropriate technical and organizational safeguards to protect your personal data. While we strive for high standards, no system is ever completely secure.
10. Children’s Privacy
This website and our services are not intended for users under 13 years old. We do not knowingly collect information from children without parental consent.
11. Updates to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised effective date.
12. Contact Us
For privacy-related questions, data requests, or concerns, contact:
Crowned Victor Solutions
Houston, TX, USA & Lagos, Nigeria
📧 privacy@crownedvictor.com
📞 +1 (832) 304-4577