Effective Date: May 13, 2025
At Crowned Victor Solutions, we’re committed to delivering high-quality consulting services, digital resources, and client support. This policy outlines our approach to payments, cancellations, and refunds.
Please read this page carefully before booking any service, purchasing a product, or entering into an agreement with us.
1. Consulting Services
All consulting sessions, projects, or retainers are confirmed through written agreement and/or invoice.
Cancellations:
- You may cancel or reschedule a consultation with at least 24 hours’ notice.
- No-shows or last-minute cancellations (under 24 hours) may result in a forfeited session or fee.
Refunds:
- We do not offer refunds for completed strategy calls or delivered consulting services.
- If a project must be canceled prior to its start, a partial refund may be issued at our discretion, minus any non-refundable deposit and administrative costs.
2. Digital Products & Downloads
Due to the nature of digital content, all digital product sales are final and non-refundable once accessed or delivered.
Please read product descriptions carefully before purchase. If you experience technical issues accessing a file, contact us for assistance.
3. Event Bookings, Workshops, or Live Sessions
If Crowned Victor Solutions offers online events or live sessions, the following terms apply unless otherwise stated in writing:
- Cancellations must be made at least 48 hours in advance for a partial refund (subject to processing fees).
- No refunds for missed sessions or same-day cancellations.
- You may request a one-time transfer to a future date, subject to availability.
4. Exceptions & Discretion
We evaluate refund and cancellation requests on a case-by-case basis. If you believe there’s a valid reason for an exception, please email us at support@crownedvictor.com with your request and supporting information.
5. Changes to This Policy
We reserve the right to update this policy at any time. Please review this page periodically for the latest version.
6. Contact
For questions or support related to your order, invoice, or booking:
Crowned Victor Solutions
Houston, TX & Lagos, Nigeria
📧 support@crownedvictor.com
📞 +1 (832) 304-4577